FAQ's

What should I look for when buying packaged ice?

Ice should be clear in color as well as odorless and tasteless. When purchasing ice, look for bags that are properly closed and secure (no drawstring ties). The bag should carry the manufacturer's name and address. Also look for the International Packaged Ice Associaton (IPIA) symbol.

Are You Open 24 Hours?

We Deliver Emrgency Ice 24/7, all other services are available during normal business hours. (see below)

What Locations do you Deliver to?

We have 4 locations we deliver to. Below are the Summer Hours and Times for 2019

Deer Park
Everyday: 7:00am to 10:00 pm

Bronx
Monday - Saturday: 7:00AM to 5:00PM
Sunday: 7:00AM to 3:00PM

Columbia
Monday - Saturday: 7:00AM to 5:00PM
Sunday: 7:00AM to 4:00PM

Newburgh
Monday - Saturday: 7:00AM to 5:00PM
Sunday: 7:00AM to 3:00PM

Do you use molds to make your ice sculptures?

No all of our sculptures are hand crafted from 300lbs crystal clear ice blocks with special tools made for ice sculpting.

Do you freeze items in the sculptures?

Yes We Freeze Objects in Our Ice Sculptures to Make Embedded Ice Sculptures, however we require a 10 day notice. Please contact us to discuss.

How big will my Ice Sculpture be?

A standard crystal clear ice block has the dimensions of 40" tall x 20" wide x 10" thick and weighs approximately 300lbs.

How much Table space is needed to display the sculpture?

Reserve a 24"x 24" table space for small sculptures and a 24"x 48" for large sculptures.

What time should I schedule delivery before the event?

We need a 1-2 hour time frame, now if you choose for us to set up (half hour before the event).

What kind of table do I need to put the sculpture on?

A strong sturdy banquet folding table is good enough for most sculptures. Any other strong tables will do, no glass tables. You must provide the table.

Where in the room can I display my ice sculpture?

At the entrance Dining Tables for centerpieces Salad Buffets
Dessert Buffets Cocktail Receptions On the Bar
Beside the Stage Seafood Display On a table by itself in the room

Helpful Information

- Please provide a Skirted Table with preferably dark colored tablecloth to show off the ice sculpture.

- We provide a 6 gal bucket will all of our Deluxe Kits. (Includes: lights, bucket & drip tray).

- The table should be STURDY or STRONG enough to hold 300 – 400lbs.

- Always keep your ice sculpture in a shaded area. Direct sunlight will destroy the ice.